Shipping, Return, and Cancellation Policy
Effective Date: September 05, 2024
Shipping Policy
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Processing Time: Orders are processed within [insert number] business days. You will receive a notification with tracking information once your order has been shipped.
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Shipping Rates: Shipping rates are calculated based on the delivery location and the weight of the items. You can view the shipping costs at checkout before confirming your order.
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Delivery Time: Estimated delivery times vary based on the shipping method selected and your location. Typically, deliveries take between [insert number] and [insert number] business days.
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International Shipping: For international orders, additional shipping fees and customs duties may apply. Delivery times may also be longer due to customs processing.
Return Policy
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Eligibility for Returns: Items can be returned within [insert number] days of receipt if they are in their original, unused condition with all tags and packaging intact. Some items may be non-returnable, such as [insert examples if applicable].
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Return Process: To initiate a return, please contact us at [insert contact email] with your order number and reason for return. We will provide you with instructions on how to return the item.
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Refunds: Once we receive and inspect your returned item, we will process your refund within [insert number] business days. Refunds will be issued to the original payment method used for the purchase.
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Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective product.
Cancellation Policy
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Order Cancellation: You may cancel your order within [insert number] hours of placing it. To cancel an order, please contact us immediately at [insert contact email] with your order number. We will process the cancellation and refund your payment if the order has not yet been shipped.
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Post-Shipment Cancellations: Once an order has been shipped, it cannot be canceled. You will need to follow our return process if you wish to return the item.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ISKCON Kanpur
Sri Sri Radha Madhava Mandir, Mainavati Marg, Bithoor Road, Kanpur, Uttar Pradesh Pincode: 208002
Email: kanpuriskcon@gmail.com
Phone: +91 7080155081